Riptide Partners Cofounder Partner Rob Comstock shares key insights on an NPR Podcast about how sports teams are trying new plays to enhance the consumer experience.
Recently expanded and led by executives who have experience both with consumer brands and at elite facilities like Madison Square Garden, New York based firm Riptide Partners is using cutting edge data and technology working with a partner (Medallia) who has helped improve, streamline and customize the customer experience for some of the world’s biggest consumer brands, almost in real time.
There are few businesses with a more volatile customer experience these days than commercial airlines. The social space, the competition and the demand for more value by consumers, juxtaposed with…
New York native joins new sports Customer Experience solutions firm after leading sales for Pac 12 Networks, Brooklyn Sports + Entertainment and Madison Square Garden.