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Jul 22
0

FC Cincy, MLS, and The User Experience

By Riptide Partners | Company Blog, Industry News

A recent story in the Wall Street Journal talked about the new design and location of FC Cincinnati’s new stadium that is being developed, all of which has come about from listening to and knowing your fan base, not just for now, but for the future…

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Jul 09
0
airline customer experience

Customer Experience: Delta’s Little Things Start To Yield Big Results

By Riptide Partners | Company Blog, Industry News

There are few businesses with a more volatile customer experience these days than commercial airlines. The social space, the competition and the demand for more value by consumers, juxtaposed with…

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Jun 26
0

Riptide Partners Names Award Winning Sports Industry Executive Neil Davis As Head of Sales

By Riptide Partners | Press Releases

New York native joins new sports Customer Experience solutions firm after leading sales for Pac 12 Networks, Brooklyn Sports + Entertainment and Madison Square Garden.

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Recent Posts

  • How did Nick do?
  • US Open Fan Experience Remains Second To None
  • NFL Kicks Off With More Focus On The Fan Experience Than Ever Before…
  • Riptide Partners on NPR Podcast: How Sports Teams Can Enhance the Consumer Experience And Fill More Seats
  • Riptide Partners in Sports Media Report: Using Data To Redefine The Customer Experience In Sports And Entertainment

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Riptide Partners

Riptide Partners’ team of experts and Medallia’s leading technology platform drive large-scale operations of customer experience programs to their highest level of success.

We help companies like yours make the cultural transformation it takes to compete and win in a customer-centric world.

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  • Our Services
    • Sports & Entertainment
    • CX Advisory
    • Management Consulting
    • Market Research
  • Medallia Partnership
    • Medallia Consulting Partner
    • Sports & Entertainment EX Management Suite
  • About Us
    • Company Overview
    • Executive Team
  • News
  • Careers
  • Contact