Riptide is an Elite Medallia Consulting Partner

Riptide Partners joins a select group of top-tier consulting firms qualified to partner with the world’s leading customer experience platforms, Medallia Experience Cloud™.

The Medallia Experience Cloud™

Over a thousand of the world’s leading brands trust Medallia Experience Cloud™, a software-as-a-service (SaaS) platform, to win through customer experience. Through the Medallia platform, we capture feedback everywhere your customers are, understand it in real-time, and deliver insights and action across the organization. This enormous toolset empowers companies and their employees to embed the pulse of the customer into their daily decisions.

Medallia named a Leader in The Forrester Wave™: Customer Feedback Management, Q4 2018

The Forrester Wave represents one of the industry’s most thorough and detailed analysis of CFM platform vendors. Vendors are rated on 40 criteria that cover current offering, strategy, and market presence.

Medallia was evaluated for its world class Customer Experience solutions and ranked highest in current offering and strategy.

Riptide + Medallia

Partnering For Your Success

As a Consulting Partner of Medallia, we utilize our years of experience spearheading and integrating Customer Experience initiatives at leading national and international companies with Medallia’s powerful platform and suite of tools.

Clearly a win-win, Riptide is a turnkey solution for companies looking to fast-track into a successful customer-focused culture.

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