Riptide Partners joins a select group of top-tier consulting firms qualified to partner with the world’s leading customer experience platforms, Medallia Experience Cloud™.

The Medallia Experience Cloud™

Over a thousand of the world’s leading brands trust Medallia Experience Cloud™, a software-as-a-service (SaaS) platform, to win through customer experience. Through the Medallia platform, we capture feedback everywhere your customers are, understand it in real-time, and deliver insights and action across the organization. This enormous toolset empowers companies and their employees to embed the pulse of the customer into their daily decisions.

Medallia Named a Leader in Voice of Customer

Gartner has named Medallia a Leader in its Magic Quadrant for the Voice of the Customer.

Of the 14 vendors evaluated, Medallia received the highest placement for completeness of vision, and Gartner recognized our proven ability to measure and deliver positive ROI.

As a Consulting Partner of Medallia, we utilize our years of experience spearheading and integrating Customer Experience initiatives at leading national and international companies with Medallia’s powerful platform and suite of tools.

Clearly a win-win, Riptide is a turnkey solution for companies looking to fast-track into a successful customer-focused culture.

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