Medallia, Inc. has been recognized as the Leader in The Forrester Wave™: Customer Feedback Management Solutions, Q4 2024. This year’s report evaluated nine service providers against 31 criteria, grouped into three categories: Current Offering, Strategy, and Market Presence.
Combine that with Riptide’s 100% successful implementation rate, 90+ Net Promoter Score (NPS) and a 100% referenceable customer rate, and you’ll soon see why the most iconic brands rely on Riptide Partners as their trusted source for Customer and Employee Experience.