Riptide Partners has led large-scale operations that have been powered by Customer Experience programs at some of the leading companies in the world, delivering bottom line results.

Overview of Riptide Solutions

Customer Experience Managed Service

We provide an end-to-end CX program managed by Riptide Partners, leveraging Medallia as the leading CX cloud-based software platform to gather insights, with ongoing dedicated consulting resources to shape insights into actions. This Managed Service offering is available now for companies in the Sports & Entertainment industry and will be expanding to the Telecommunications and Energy/Utility industries in 2019.

Full Suite of CX Advisory Solutions

Riptide Partners helps companies undertake a cultural transformation in order to achieve greater success in a customer-centric world. Applying the considerable insight gained through years of collective successes across a wide swath of the corporate landscape, our team offers a distinctly nimble approach to the creation of Customer Experience solutions tailored to each client’s needs and context.