The Consumer Experience: Sports Teams Need to Fill Stadiums
Attendance at most sporting events has dropped in the last decade — and continues to fall. Is it because of a poor consumer experience? Sports teams have put most of their efforts into getting to fans to watch games on screens. But now they are faced with empty seats they are trying to fill.
Today on the NPR, Riptide Partners Cofounder Partner Rob Comstock talks about how sports teams are trying new plays to enhance the consumer experience, like lower food costs, subscription tickets, and flexible seating to bring back the crowds. Listen Below.
About Riptide Partners
Riptide Partners helps companies make the enhancements to consumer experience needed to compete and win in a consumer-centric world. Applying insight and techniques gained through years of achievement, the Riptide Partners team offers distinctly nimble CX solutions tailored to meet your company’s needs and context.