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August 2019

customer experience at a baseball game with fans cheering

Riptide Partners in Sports Media Report: Using Data To Redefine The Customer Experience In Sports And Entertainment

By Company Blog, Industry News

Recently expanded and led by executives who have experience both with consumer brands and at elite facilities like Madison Square Garden, New York based firm Riptide Partners is using cutting edge data and technology working with a partner (Medallia) who has helped improve, streamline and customize the customer experience for some of the world’s biggest consumer brands, almost in real time.

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