When we talk about good Customer Experience (CX), we so often talk about the customer journey, the technology, or the physical spaces we create, when so much can simply come…
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In order to not just capture attention, but dollars and most importantly, hours of time, NFL teams have to work hard by listening to fans, collecting data and even in…
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Riptide Partners Cofounder Partner Rob Comstock shares key insights on an NPR Podcast about how sports teams are trying new plays to enhance the consumer experience.
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Recently expanded and led by executives who have experience both with consumer brands and at elite facilities like Madison Square Garden, New York based firm Riptide Partners is using cutting…
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A recent story in the Wall Street Journal talked about the new design and location of FC Cincinnati's new stadium that is being developed, all of which has come about…
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