Riptide Automotive Services
Get technical support, learn about our service apps, and more.
Drive Loyalty, Performance, and Operational Excellence
From showroom to service bay, we capture real-time insights to fuel smarter decisions and accelerate continuous improvement.
No two solutions are exactly alike. Learn how Riptide Partners can help you and your team implement, customize and optimize your business.
- Unify customer data across the sales, service, and ownership journey
- Empower dealerships, collision and repair center teams with real-time feedback and performance insights
- Elevate online reputation with integrated social listening and review management
- Identify early quality concerns and process breakdowns with AI-powered alerts
- Strengthen customer engagement and loyalty with personalized, insight-driven outreach
Fuel a consistent and differentiated customer journey with meaningful consumer insights
Influence Performance
- Empower dealerships, collision and repair centers to improve customer and employee experiences
- Identify development opportunities and increase employee engagement with continuous feedback capture.
- Enable every employee to deliver customer centric superior service with actionable insight.
- Improve their online reputation against local competitors with unified social feedback and management.
Create a Unified Experience across the entire customer journey
Achieve an exceptional, seamless, and consistent brand experience that defines a commitment to the customer.
Accelerate Quality Improvements
- Identify departmental process ownership issues and capture customer defined quality concerns faster to increase brand value and loyalty
- Leverage customer experience data across sales, social, finance, service & parts, and more in real-time to identify issues earlier than traditional channels
- Understand customer perception of your brand using powerful and modern insight tools that influence the ownership experience
Build Brand Loyalty and Drive Repurchase
- Fuel innovation and personalization that differentiates your brand and builds customer loyalty
- Discover innovative opportunities to differentiate products and service with powerful collaboration and social tools.
- Detect early warning indicators regarding vehicle issues and staff performance from critical customer feedback.
- Identify strategic opportunities for improvement with AI and ML-based analytics.
- Power meaningful engagement at scale to increase cross-sell and retention opportunities
Request Support
Contact the Riptide Partners team below for app support, or to learn more about our service offerings for Automotive Businesses.
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